Billing

Jsonify bills on rows. Each workspace has a monthly collection cap; you pay at month end for the rows actually collected, never for the cap itself. The first 100 rows in a month are free, and there are no named plans to choose between. Where the rows come from and how to see them is on Usage.

Free

100 rows per workspace per month, no card

Minimum paid

$49 per month above 100 rows, plus tax

Billed

At month end, to a card saved through Stripe

First paid cap

Up to 50,000 rows until the first invoice clears

The price curve

The cap is the ceiling for collection in a month; it is a limit, not a purchase. Up to 100 rows is free with no card. From 101 rows the month costs at least $49, and above 5,000 rows the bill scales smoothly with volume:

Rows collected in the month	Monthly bill
Up to 100	Free
101 to 5,000	$49
50,000	about $199
100,000	about $252
500,000	about $499
1,000,000	about $799
More than 1,000,000	Let’s talk — enterprise

Volumes between the examples follow a smooth curve. Applicable tax is added to the bill. The pricing calculator estimates any figure, and Row pricing and managed service explains the approach and the enterprise option.

Settings → Billing

Headed Billing — Your collection cap, payment method, and invoices. Three parts, top to bottom: the Monthly collection cap with its Monthly estimate, the Estimated bill so far, and Payments.

Monthly collection cap

Option	Values	Default	What it does
Maximum rows per month	whole number	100	The cap for this workspace. Thousands separators are added as you type. Reset appears once you change it and restores the saved value.
Slider	0 to more than 1,000,000	100	The same value on a scale. Quick picks under it: 100, 1k, 10k, 100k and >1m.

A legend under the slider names the four bands: Free to 100 rows, $49 minimum to 5,000 rows, Metered above that, and Enterprise above 1m rows.

The Monthly estimate panel beside it shows the most the month can cost at that cap:

Badge	Estimate	Line under it
Free	Free	Up to 100 rows · no card required
Minimum	$49/mo	Flat minimum up to 5,000 rows
Metered	~$N/mo	$N per 1,000 rows
Enterprise	Let’s talk	Volume pricing above 1m rows, with Contact us

The panel also lists Billed at month end for rows actually collected. Up to 100 rows free; $49 minimum above 100., Retries, blocked pages and repairs never count. and A cap limits collection — it isn’t a purchase.

What happens when you change the value depends on the workspace:

Situation	What the tab shows
Billing not enabled, new cap above 100	An amber Billing required box: Raising your cap above 100 rows needs a card on file. with Enable billing. See Enabling billing.
Billing enabled, first invoice not yet paid, new cap above 50,000	Your available cap is 50,000 rows until your first invoice clears.
New cap above 1,000,000	Contact us. Volumes this size are an enterprise agreement.
Anything else	Confirm change to collection cap with old → new rows per month and Save collection cap.

Setting the cap:

1. Enter or drag the new value. The Monthly estimate updates.
2. Read the confirmation box, which shows the old and new cap.
3. Press Save collection cap. The message Monthly collection cap updated. Nothing charged. confirms it. Every change is recorded in Usage → Activity as a Cap change.

Lowering the cap below what has already been collected pauses further collection for the month (You have already collected more than this cap allows. Saving pauses further collection.); it never erases usage. Lowering it to 100 or less keeps later months free; rows already collected this month are still billed at month end.

Estimated bill so far

The bill for the current month so far, with the month’s name. Under it:

• Based on rows collected so far. Your final bill is calculated at month end. when billing is enabled, or
• Billing is not enabled. Your monthly free rows won’t be charged. when it is not.

A breakdown follows:

Line	Meaning
Rows collected	Rows collected this month. Links to Usage.
Covered by once-off row grants	Shown when the workspace has grants. Click once-off row grants to list them.
Rows counted for pricing	Rows collected minus rows covered by grants. The bill is worked out from this figure.

Payments

The heading carries a status chip:

Chip	Meaning
Not enabled	No card is saved. The workspace can collect up to 100 rows a month.
Enabled	A card is saved and you have agreed to monthly charges. The cap can go above 100.
Requires action	A payment has failed or the account needs attention. Shown alongside the other chip.

Before billing is enabled, the section reads Add a payment method to enable collection beyond your free rows. with Enable billing. Once Stripe is set up, it reads Update your payment method, pay invoices, and view billing history in Stripe. with Manage payments and invoices, which opens the Stripe billing portal. There you can change the card, pay an open invoice, download invoices and see past charges.

Enabling billing

You need billing only to raise the cap above 100 rows. Enabling it charges nothing by itself.

1. Press Enable billing, under Payments or in the Billing required box.
2. Read the dialog. Enable billing explains: Stripe securely validates and saves your card. Adding it does not raise your collection cap or charge you now.
3. Tick the consent box. It reads I authorize monthly charges for this workspace’s row usage at the displayed pricing, plus applicable tax. Up to 100 rows are free; above 100 rows the monthly minimum is $49. The Enable billing button stays disabled until it is ticked.
4. Press Enable billing. You go to a secure Stripe page to enter the card and a billing address. Cancel closes the dialog without changes.
5. Come back to Settings → Billing. Stripe returns you to the tab with a status message (below).
6. Raise the cap and press Save collection cap.

The message when you return from Stripe:

Message	Meaning
Billing is enabled. You can now choose a higher collection cap.	Done. The Payments chip reads Enabled.
Your card setup was submitted. Billing will activate once Stripe confirms verification.	Stripe is still checking the card. Press Refresh billing status after a moment.
Card setup was canceled. Your billing settings have not changed.	You left the Stripe page without saving a card.

Your first paid cap can go up to 50,000 rows. Once the first invoice has been paid, you can raise it up to 1,000,000. Above that, talk to us about an enterprise agreement.

When billing needs attention

If a self-serve payment fails, an amber banner appears above every page in the workspace:

• Your billing needs attention. or Your payment failed., followed by Collection is paused until your outstanding payment is resolved.
• Update on Stripe opens the Stripe billing portal, where you can update the card and pay the open invoice.

At the same time, a red ! appears on Settings in the sidebar (and in the phone menu), on the Billing tab, and a Requires action chip appears under Payments. While collection is paused, scheduled runs do not start and Jason does not hand over newly collected records. Datasets, dashboards, exports and chats keep working. Everything clears once the payment goes through.

On an enterprise agreement, the banner reads Collection is still running. Please review your billing details. Collection carries on while your account team sorts it out.

Once-off row grants

A grant adds rows to the current month on top of the cap. Grants are free, do not renew, and unused grant rows expire when the month resets. They are added by the Jsonify team, for example when you take part in a launch promotion or during a support case; contact support@jsonify.com if you need one.

Grants show in the Monthly usage dialog, as Once-off row grant events in Usage → Activity, and on the Billing tab: click once-off row grants in the Estimated bill so far breakdown. The Once-off row grants dialog reads Separate from your monthly allocation. These rows are free and do not renew., lists each grant with its note and expiry, and ends with Next month’s cap: n rows.

Enterprise agreements

Workspaces on an enterprise agreement see a different Billing tab:

• Monthly row allocation — n rows / month and Your pricing and monthly allocation follow your agreement. Contact support to change. There is no slider.
• A Monthly price card marked Plan, showing the fixed price ($N/mo, Fixed under your agreement), Includes n rows each month. and Collection, checks, automatic repair and delivery included.
• Invoices and payment instead of Payments: Contact your account team for invoices and payment details. A chip shows the account’s state, for example No billing issues or Invoice awaiting payment.

There is no Estimated bill so far on an enterprise workspace; the agreed price applies.

What’s next