Acceptable Use Policy

This Acceptable Use Policy ("AUP") forms part of the Terms of Use and applies to everyone who accesses or uses the Jsonify platform, products, APIs, and related services (the "Services"), operated by Trailing Comma, Inc., a Delaware corporation doing business as Jsonify. Capitalized terms not defined here have the meaning given in the Terms.

1. The Principle

Use the Services only to collect and process data you are entitled to access, in ways that respect applicable law, the sources you collect from, and the people the data may describe. You are responsible for the sources you select, the instructions you give, and the use you make of the results.

2. Respect Source Protections

You may not use the Services, or combine them with other tools, to:

• Collect content that a source makes available only after signing in, subscribing, or paying, except through an account you have connected under Section 6 of the Terms;
• Connect an account to a source in a category listed in Section 6.1 of the Terms;
• Collect from a website path that robots.txt rules addressed to JsonifyBot disallow, or work around Jsonify's source classification or its enforcement;
• Collect from a source Jsonify has classified as blocked, or from a provider-routed source other than through the Services; exceed the limits on a restricted source; or work around any of these, including by splitting collection across pipelines, workspaces or accounts;
• Continue collecting from a source after Jsonify has removed it, or after the source's operator has told you to stop;
• Impose unreasonable load on a source, or interfere with or disrupt its normal operation;
• Misrepresent who you are to a source, or submit information to a source, except through products governed by an enterprise agreement (see Section 5);
• Use credentials or an account you do not legitimately hold; connect an account that was purchased, borrowed, or created to obtain access; exceed the permissions of an account you do hold; reconnect a different account to a source after it has restricted one you connected; or continue accessing a service after it has suspended or terminated your access.

3. Personal Data

You may not use the Services to:

• Collect personal data without a valid legal basis under applicable data protection laws;
• Collect special categories of personal data (such as health, biometric, sexual orientation, religious, or political information) unless strictly lawful;
• Locate or physically track identified individuals, covertly surveil them, or build datasets whose purpose is to do so;
• Collect or use personal data for purposes the individual could not reasonably expect given where it was published;
• Collect personal data relating to children;
• Re-identify individuals from pseudonymised data, or work around anonymisation or filtering configured in a pipeline;
• Re-add data that Jsonify has excluded following a removal request.

Where your collection scope includes anonymisation or filtering of personal data, you must not disable or work around those safeguards.

4. Prohibited Purposes

You may not use the Services for:

• Any unlawful, deceptive, or fraudulent purpose;
• Infringing intellectual property rights, database rights, or trade secrets;
• Unfair or anti-competitive practices prohibited by applicable law;
• Sending spam or unsolicited communications to contact details you have collected;
• Using content from restricted sources, Provider-sourced Data, or content collected through a connected account to train machine-learning models, or reselling any of them as a dataset, except as the Terms permit;
• Building datasets intended to harass, intimidate, discriminate against, or otherwise harm individuals or groups;
• Making decisions about an individual's eligibility for credit, employment, housing or tenancy, or insurance, or any other purpose regulated by the Fair Credit Reporting Act or equivalent laws; the Services are not a consumer reporting agency and datasets may not be used as consumer reports;
• Reselling, sublicensing, or providing the Services themselves to third parties, except under an agreement with Jsonify that permits it. Using datasets in your own products and services is permitted, subject to the rest of this AUP and to third-party rights.

5. Simulated Journeys

Products that complete forms to obtain quotes or offers (such as Benchmark) run only within a collection scope agreed with Jsonify, using the personas, sources, and volumes defined in your agreement. Personas are synthetic: they must never use a real person’s identity, documents, or account details, such as a name, licence plate, or policy number. Simulated journeys must not be used to enter into binding contracts, complete purchases, or defraud the source.

6. Platform Integrity

You may not:

• Probe, scan, or test the vulnerability of the Services without Jsonify's prior written permission, except as our vulnerability reporting policy allows;
• Interfere with the Services or degrade other customers' use of them;
• Introduce malware or other harmful code into the Services;
• Attempt to obtain pipeline or extractor source code, or build a competing service using the Services;
• Create additional accounts to obtain further free allowances, or to evade enforcement of this AUP, including after suspension or termination.

7. Reporting and Enforcement

To report a suspected violation of this AUP, contact paul@jsonify.com. If you operate a website or app and want to raise collection from it, see For website and app owners.

Jsonify may investigate suspected violations and may throttle, suspend, or terminate access, with the notice described in the Terms of Use. We may notify authorities where required by law.

Separately from enforcement, the Terms allow Jsonify to throttle or pause, in rare cases, pipelines whose cost of collection is grossly disproportionate to the rows they produce, and to offer different terms for them, such as a source-specific rate or a fixed monthly plan. That is a billing matter under section 11 of the Terms, not a violation of this AUP.

8. Changes to This Policy

Jsonify may update this AUP from time to time. Updates will be posted on this page with a revised "Last updated" date, and material changes are notified in the same way as changes to the Terms.