Legal FAQ

Is Jsonify just a web scraping tool?

No. Jsonify is a market intelligence platform that collects publicly available web data and then processes, normalizes, and analyzes it to produce structured insights. While Jsonify uses automated agents to access public webpages and documents, the core value of the platform lies in what happens after collection: extracting structured product and price data, matching it to real SKUs, tracking changes over time, and delivering analytics through dashboards, exports, and APIs. Jsonify does not simply retrieve raw webpages. It transforms publicly accessible information into actionable intelligence for business use, under customer-defined instructions and compliance controls.

What types of data does Jsonify collect?

Jsonify collects information that is publicly accessible on the web or otherwise accessible under customer authorization. This typically includes product listings, prices, availability signals, menus, catalogs, and related commercial information. Jsonify does not target private or restricted data and does not access content protected by technical barriers unless customers explicitly provide their own authorized credentials.

Does Jsonify accept or agree to third-party website Terms of Use?

No. Jsonify does not accept or agree to third-party website Terms of Use on behalf of itself or its customers. Accessing a publicly available webpage does not automatically constitute acceptance of contractual terms unless explicit acceptance is required (for example through a checkbox, banner, or account registration). Customers remain responsible for assessing whether and how website terms apply to their intended use of the platform.

How does Jsonify handle robots.txt and technical access restrictions?

Jsonify respects robots.txt directives and other technical access controls. The platform does not provide functionality to bypass technical protection measures such as login walls, paywalls, captchas, rate limits, or security systems. Public websites that explicitly disallow automated access via robots.txt are not accessed by Jsonify's agents.

Can Jsonify access content that requires login or authentication?

Yes, when customers provide their own valid credentials and are authorized to use automation within that account. In these cases, Jsonify acts solely on the customer's instructions and accesses only the content the customer is permitted to view. Authenticated access is governed by the customer's relationship with the third-party service, rather than by public crawling rules.

Who is responsible for legal compliance when using Jsonify?

Customers are responsible for: selecting target websites and data sources; ensuring they are authorized to access and use the data collected; complying with applicable laws and third-party contractual obligations. Jsonify acts as a technical service provider and, where applicable, as a data processor operating strictly under customer instructions.

How does Jsonify address GDPR and personal data processing?

Jsonify is designed for business intelligence use cases and does not reuse customer data for its own purposes. When personal data is processed through customer-configured workflows, customers act as data controllers and Jsonify acts as a data processor. Jsonify provides tooling to help customers exclude or filter personal data and supports privacy-by-design workflows in line with applicable data protection requirements.